Privacy Policy Prada55 – Malaysian Player Data Protection

This Privacy Policy ("Policy") describes how prada55 ("we", "the platform" or "prada55") collects, uses, stores and protects your personal data when you use our website and services. It also outlines your rights in relation to that data and how you may exercise them.

Prada55 takes data protection responsibilities seriously. We understand that Malaysian players entrust us with their personal information every time they register, make a deposit via Touch 'n Go eWallet, GrabPay or DuitNow, or reach out to our support team — and that trust is something we never take lightly.

Prada55 only collects personal data that is strictly necessary to provide our platform services safely and in compliance with the law. Below are the categories of data we may collect from you:

Not all of the above data is collected from every player at all times. Certain data, such as copies of identification documents, is only collected when required for specific identity verification purposes — for example, during a first withdrawal or when certain transaction thresholds are reached on prada55.

Every piece of data prada55 collects has a specific and legitimate purpose. We do not collect more data than necessary, nor do we use it for any purpose beyond what is stated here without first obtaining your consent.

Prada55 will not use your data for any other purpose without first notifying you and obtaining the necessary consent. Should the purpose of data use change in a material way, we will update this Privacy Policy and inform affected players accordingly.

Prada55 invests seriously in security infrastructure to ensure the personal data of all Malaysian players is protected at all times. The technical and organisational safeguards we employ include:

• Data Encryption in Transit: All communications between your device and Prada55's servers are encrypted using TLS 1.3 with 256-bit SSL encryption. This means all data transmitted — including login credentials, payment details, and personal information — cannot be read by anyone who may intercept your network traffic.
• Data Encryption at Rest: Sensitive data such as passwords is stored in hashed form that cannot be decrypted — not even by prada55 staff. Financial information is stored in encrypted databases protected by strict access controls.
• Two-Factor Authentication: Prada55 offers two-factor authentication (2FA) for player accounts as an added layer of protection. We encourage all Malaysian players to enable this feature in their account settings.
• Continuous Security Monitoring: The Prada55 security team monitors our systems around the clock to detect any suspicious activity, intrusion attempts or unusual access patterns.
• Regular Security Audits: Prada55 conducts regular security audits by our internal team, as well as independent assessments by qualified third parties, to identify and address any security vulnerabilities before they can be exploited.
• Internal Access Controls: Only Prada55 staff with a legitimate operational need are granted access to player data, and only within the scope of their role. All access is logged and audited. Staff are bound by strict confidentiality agreements for the duration of their employment.

Prada55 does not sell, rent or disclose players' personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which prada55 may need to share certain information with other parties. All such disclosures are based on legitimate necessity and are subject to strict data protection agreements:

1. Payment Service Providers: When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, the required transaction details are shared with the respective payment service provider solely to process your transaction. These providers maintain their own privacy policies and security measures.
2. Identity Verification Agencies: For identity verification (KYC) and anti-money laundering (AML) compliance purposes, Prada55 may engage approved third-party services to verify the identity information you provide. This is standard practice in the licensed online gambling industry.
3. Law Enforcement Agencies: Prada55 will disclose player data to the relevant authorities when required to do so by a court order, warrant or other lawful request from a Malaysian or international law enforcement agency. We have no legal grounds to refuse such valid requests.
4. Technical Service Providers: prada55 uses third-party services including cloud computing, analytics and technical infrastructure. These providers are given access only to the data necessary to deliver their services and are bound by data processing agreements that require them to protect that data in accordance with prada55's standards.
5. Business Transfer: Should Prada55 be involved in any merger, acquisition or asset transfer, player data may be transferred as part of those business assets. In such cases, Prada55 will notify affected players and ensure that the receiving entity adheres to a privacy policy that is equivalent or more stringent.

In all cases of disclosure to third parties, Prada55 ensures that only the minimum information necessary for that specific purpose is shared — not a player's full profile data.

Prada55 uses cookies and similar tracking technologies on our website to keep the platform running smoothly, enhance user experience and gather analytics data for ongoing improvements. Cookies are small text files stored in your web browser or on your device when you visit the Prada55 platform.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the prada55 platform — for example, you may be required to log in again each time you start a new session. Analytics and marketing cookies can be disabled without affecting your ability to play on prada55.

Prada55 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Below are the general data retention guidelines at Prada55:

• Active Account Data: For as long as your account remains active on Prada55. This data is necessary to allow you to continue using the platform and to access your account history.
• Financial Transaction Records: A minimum of 7 years from the transaction date, as required under Malaysia's anti-money laundering (AML) laws and accounting regulations. This includes records of deposits and withdrawals made via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others.
• Identity Verification Data: 5 years after account closure or the date of the last transaction, whichever is later. This is to comply with applicable KYC and AML requirements.
• Support Communication Records: 2 years from the date of communication, for service quality purposes and to assist in resolving any disputes that may arise at a later stage.
• Technical & Security Logs: 90 days for standard access logs, up to 2 years for logs related to investigated security incidents.
• Marketing Data: Until you withdraw your consent or contact us to request deletion. prada55 will honour marketing data deletion requests within 30 days of receiving them.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and prada55's own policies, you have the following rights regarding the personal data we hold about you. All requests relating to these rights may be submitted to the prada55 support team via live chat, WhatsApp or email at support@prada55.asia:

Prada55 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments. When we make material changes to this policy, we will:

1. Updating the "Last Updated" date shown at the top of this page.
2. Displaying a clear notice on the Prada55 platform regarding the changes that have been made.
3. For significant changes that materially affect your privacy rights, prada55 will endeavour to notify you via in-platform notification or email at least 14 days before the changes take effect.

Your continued use of the Prada55 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated policy. We therefore encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or how Prada55 handles your personal data, please contact our support team via live chat, WhatsApp or email at support@prada55.asia. We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe.